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Appointments Before you visit Dental Care

If you have to cancel an appointment for any reason, then our practice requires 24 hours notice.

This will then enable us to see other patients that may require urgent treatment.

Before attending for appointments please remember to eat and drink as normal before you attend.

Also, we ask that a regular cleaning of your teeth and/or dentures be carried out before visiting the surgery.

As a caring practice we take all necessary precautions to ensure that both patients and staff are protected from cross infection.

Our practice offers the latest equipment needed to follow the recommended guidelines in regards to sterilisation of all instruments.

Accessibility Keep us informed Complaints

Our practice provides full ground floor disabled facilities; including a disable washroom and spacious surgery for wheelchair access.

The practice operates a zero tolerance policy towards violent or abusive behaviour aimed at staff; any such behaviour will result in further treatment being refused.

 

We would be grateful if you could inform us of any changes of personal details, including address or telephone numbers as soon as possible.

Also, on regular visits we will present you with a medical history form to complete, which will help us to keep our records up to date on any medical conditions or medications being taken.

If you have any complaint about the care or treatment that you have received at the Practice, please speak to our practice Manager, Ms Jaqi Clarke, who will attempt to resolve the complaint according to the Practice’s Complaints Policy. 

Confidentiality Policy Data Protection  
 

As health care professionals, we are bound by a duty of confidentiality to all our patients. Information will only be shared with any Heath Care Professional who is or has been involved with your care. All patients have the right to request to see their own Dental Record.

Conversely, we will be unable to disclose details of treatment to a patient's partner without the consent of that patient.

 

This Practice is fully compliant with the Data Protection Act.

This Practice has a Confidentiality Policy and all members of staff will comply with existing legislation.

 
 
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